JAMES F. KENEFICK

AI is more than efficiency, it’s reshaping workforce strategy. From talent enablement to culture evolution, it empowers people to do their best work.

Discover why not adopting AI in CX costs far more than implementation—delayed innovation quietly erodes loyalty, morale, and competitive advantage.

Business leaders have long understood the value of transformation. But few expected the pace of change to demand such deep, c ontinuous...